Range Rover Velar Forum banner

New Software

224K views 565 replies 91 participants last post by  zmanrx350 
#1 ·
Got some new screens with my new software flash from today;





Going to check iPhone connectivity and report back !

Thanks

Sent from my iPhone using Tapatalk
 
See less See more
2
#252 ·
Well thats the same version I am having issues with.

Currently sat in dealership now and car is being updated to what they have confirmed is 19c

So will be interesting to see what I get back........ Probably the same as what its come in with lol

Still have an issue with the bottom ICTP panel going dark on me though, which I feel is more hardware than software issue. :-(
 
#253 ·
mrgandfriends.co.uk said:
Well thats the same version I am having issues with.

Currently sat in dealership now and car is being updated to what they have confirmed is 19c

So will be interesting to see what I get back........ Probably the same as what its come in with lol

Still have an issue with the bottom ICTP panel going dark on me though, which I feel is more hardware than software issue. :-(
Probably the 19c update is referred to the "firmware" update and not "software", but i'm Just guessing from what I saw in their system, as you can see in the picture below "19C" is stated on the left while on the right is still saying "update needed"

Computer Personal computer Gadget Font Operating system


And the picture in my previous post is what I got
 

Attachments

#255 ·
Just had a call with my dealer and he commented that after upgrading a customer's Velar, voila! navigation, Bluetooth, all inside ictp stopped working or disappeared.

Be careful and make sure your are not the first ones in your dealer 😔
 
#256 ·
As per previous posts, I believe the hardware control units or CPU's or whatever you want to call the hardware is made by several different manufacturers for Land Rover. They might have been manufactured to different tolerances and there might well be different versions of the update all labelled the same depending on what hardware is in your car. My car was not accepting any updates and had to be replaced. Took 10 weeks and I was told one module alone costs in the region of £ 2,000, under warranty.

All speculation of course.
 
#257 ·
I think @loz is right about bits of hardware coming from various manufacturers and that is the nub of the issue. Before I get the dealer to take it back, my 2107 FFRR hadvthe infotainment unit replaces at a reported cost of £3,800. It fixed some faults but new ones appeared....yet other 2017 FFRR perform perfectly..just like our Velar really!
 
#258 ·
I had the "latest" update done this week and it ruined my USB functionality after the previous update had mostly fixed it. On the plus side, it seems to have completely eliminated any remaining lag I had; Both touchscreens and the steering wheel controls are all snappy now. Bluetooth is flawless, though album art is still hit or miss via Apple Music. USB playback still works fine, but I cannot control the screen at all while plugged in. It freezes instantly and I have to control music directly from the phone. The song info fails to update as well, so it never actually reflects what's playing. Looks like it's back to bluetooth for me.
 
#259 ·
KRG said:
I had the "latest" update done this week and it ruined my USB functionality after the previous update had mostly fixed it. On the plus side, it seems to have completely eliminated any remaining lag I had; Both touchscreens and the steering wheel controls are all snappy now. Bluetooth is flawless, though album art is still hit or miss via Apple Music. USB playback still works fine, but I cannot control the screen at all while plugged in. It freezes instantly and I have to control music directly from the phone. The song info fails to update as well, so it never actually reflects what's playing. Looks like it's back to bluetooth for me.
Oh dear, that's very bad news! I've booked my car in to see what updates they find. Can you tell us what app version is shown in your display (as shown by another user above)?
 
#260 ·
sddawson said:
KRG said:
I had the "latest" update done this week and it ruined my USB functionality after the previous update had mostly fixed it. On the plus side, it seems to have completely eliminated any remaining lag I had; Both touchscreens and the steering wheel controls are all snappy now. Bluetooth is flawless, though album art is still hit or miss via Apple Music. USB playback still works fine, but I cannot control the screen at all while plugged in. It freezes instantly and I have to control music directly from the phone. The song info fails to update as well, so it never actually reflects what's playing. Looks like it's back to bluetooth for me.
Oh dear, that's very bad news! I've booked my car in to see what updates they find. Can you tell us what app version is shown in your display (as shown by another user above)?
It's the same 2017C.10-4957, so I'm not sure what was installed.
 
#265 ·
sddawson said:
Yeh, that's the thing. Topix never seems to say there's an update available, but maybe that's because it's not a mandatory thing and the dealer has to go looking for it. Dealers seem to only want to do what Topix says is outstanding.
YES that's EXACTLY my experience!

I had to stand beside them in front of their system to find the correct menu showing the phase 3 update and how to start the process
 
#266 ·
mrbigtime81 said:
I was able to download software update for BMW WEBSITE to USB drive and then plug that USB drive to my X5 to update the software. Shame no such thing for Velar.
BMW software updates via USB are merely for Bluetooth phone connectivity so new phones are supported. BMW does not provide on air or via USB updates for any key systems for security reasons.

Presume on air updates are coming soon to all marquees once security architecture is in place.
 
#268 ·
AndreaZangani said:
sddawson said:
Yeh, that's the thing. Topix never seems to say there's an update available, but maybe that's because it's not a mandatory thing and the dealer has to go looking for it. Dealers seem to only want to do what Topix says is outstanding.
YES that's EXACTLY my experience!

I had to stand beside them in front of their system to find the correct menu showing the phase 3 update and how to start the process
Can you describe where to find this? So I can inform my dealer? Thnx
 
#270 ·
SativaNL said:
AndreaZangani said:
sddawson said:
Yeh, that's the thing. Topix never seems to say there's an update available, but maybe that's because it's not a mandatory thing and the dealer has to go looking for it. Dealers seem to only want to do what Topix says is outstanding.
YES that's EXACTLY my experience!

I had to stand beside them in front of their system to find the correct menu showing the phase 3 update and how to start the process
Can you describe where to find this? So I can inform my dealer? Thnx
Once having in front of you the menu "infotainment Master Controller" (which is under ECU diagnostic) you'd find on the right a button called something similar to "update to phase 3" and then you can start from there.

I'm attaching a picture I've taken, unfortunately it is in Italian but the path is clear, you can also read "avanti" on the top right which where you star the update process.

Computer Personal computer Gadget Font Operating system


Hope it helps and my English is clear enough ;)
 

Attachments

#271 ·
VelarMan said:
Did you guys know that some dealers have a facility to do firmware updates at your place of work or home? Worth asking your dealers service department as I know Lookers West London (Park Royal) offer this service :)
Hmmm, that's where I got my Velar from - I suspect they will be less inclined to offer coming to my place of work in Nottingham though!!! :lol: :lol:
 
#272 ·
I'm in an ongoing battle with my dealer trying to get them to update my vehicle. They keep saying nothing is avaliable, and I keep telling them there is. I brought in a literal list of software issues, and they are adamant they have to reproduce every issue and work with tech line and there isn't just "one update". Getting frustrated. They had my car since yesterday...I'm telling them just to update the damn thing and they won't.

We'll see....
 
#273 ·
I'm in an ongoing battle with my dealer trying to get them to update my vehicle. They keep saying nothing is avaliable, and I keep telling them there is. I brought in a literal list of software issues, and they are adamant they have to reproduce every issue and work with tech line and there isn't just "one update". Getting frustrated. They had my car since yesterday...I'm telling them just to update the damn thing and they won't.

We'll see....
 
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top