Search found 20 matches

by surface51
Thu Nov 16, 2017 4:49 am
Forum: Faults & Technical
Topic: Live services not working
Replies: 58
Views: 11563

Re: Live services not working

it’s back and everything is working perfectly, including all live services and the web browser! i spoke with the service manager today and he confirmed that the fix was provided by the IMT manufacturer’s technical folks and that the part was provided to them with the software installed on just the o...
by surface51
Wed Nov 15, 2017 5:11 am
Forum: Faults & Technical
Topic: Live services not working
Replies: 58
Views: 11563

Re: Live services not working

received a video earlier this evening—my sales guy took footage of all systems, including all live services, and it all appears to be working. they are returning it to my tomorrow afternoon, so i’ll be able to test everything out for myself very soon. if this truly takes care of the issues, you’ll w...
by surface51
Tue Nov 14, 2017 7:36 pm
Forum: Faults & Technical
Topic: Live services not working
Replies: 58
Views: 11563

Re: Live services not working

a quick update... late yesterday afternoon i received a call from my dealership's service manager, telling me that they had replaced the IMC (infotainment master controller) unit yet again (this is the 3rd time!) and that it still didn't resolve the live services issue. within the hour the general m...
by surface51
Sun Nov 12, 2017 6:18 pm
Forum: Faults & Technical
Topic: Live services not working
Replies: 58
Views: 11563

Re: Live services not working

@andrewhargreaves interestingly enough, the dealer service is being instructed directly by LR corporate tech service to keep replacing the part—they’ve also been working directly with the engineers that make the part. i’m not completely without hope, but this week is make or break for me. i travel a...
by surface51
Sat Nov 11, 2017 3:38 pm
Forum: Faults & Technical
Topic: Live services not working
Replies: 58
Views: 11563

Re: Live services not working

yes, i have the same problem. as previously mentioned on this forum, i picked up my FE velar on august 28. within one week the lower screen had started flickering and re-booting so often that it couldn’t be used. it went into service on sept. 5. it was tested and in service for weeks. after isolatin...
by surface51
Thu Oct 19, 2017 5:29 am
Forum: Faults & Technical
Topic: TFT and other issues
Replies: 7
Views: 2308

Re: TFT and other issues

just got me FE back after having been in service since sept. 5. they were waiting on a part—a new, apparently updated, infotainment master controller—for several weeks. mine finally came in and was installed yesterday. fingers crossed, and might be too early to say, but it's been a full day of drivi...
by surface51
Tue Oct 10, 2017 4:32 am
Forum: Faults & Technical
Topic: Lower touch screen not responding
Replies: 5
Views: 1577

Re: Lower touch screen not responding

PhilE, you might want to read this thread: https://www.velarforums.co.uk/viewtopic.php?f=8&t=399 parts for my FE to hopefully fix my lower screen issues are due late this week... i'll post an update once i have one. based on my experience, contact LR customer service so you can get a case number sta...
by surface51
Thu Oct 05, 2017 3:33 am
Forum: Main Range Rover Velar chat
Topic: Picked up and back in recovery next day
Replies: 10
Views: 2553

Re: Picked up and back in recovery next day

yes, my dealer gave me a 2016 evoque as a loaner, which i've been driving since sept. 4. my dealership has been great and doing all they can, but LR corp has really been dragging their feet in finding a solution. i did get an update last night... dealership manager called to tell me my part (infotai...
by surface51
Sat Sep 30, 2017 6:04 am
Forum: Main Range Rover Velar chat
Topic: Picked up and back in recovery next day
Replies: 10
Views: 2553

Re: Picked up and back in recovery next day

broxvelar—I feel your pain, and then some. picked up my first edition on august 28. the lower screen went out 5 days later and it's been parked back at the dealer ever since. they've applied all software/firmware updates and had finally even told by LR technical that it needs the imc (infotainment m...
by surface51
Sat Aug 26, 2017 7:40 pm
Forum: Main Range Rover Velar chat
Topic: picking up from land rover peoria, illinois
Replies: 2
Views: 839

picking up from land rover peoria, illinois

looks like it's finally released in the states...dealer just messaged, my corris grey FE is here—detailing today, picking up monday afternoon. so close!!!

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