[threeputt]

I took the iPod I was using in my BMW (cover art displayed fine) but when I plug it into the Velar the songs play but the cover art does not show up. I have it plugged in to one of the USB ports in the centre console. All I get is some generic music symbol for every song. Any ideas?? It is an older iPod so perhaps that could be the problem??

 

[Rrvel]

Is the Sim card working?

 

[threeputt]

Yes it is.

 

[VelarMan]

Try with an Iphone and see if it works? If you don't have one try it with a friends...most probably ipod is not being recognized properly by the car - do they still make ipods!?!? Thought everyone would have their music on their phones so maybe it'snot supported being such a new car? It's the first car I have had without a CD slot too!

 

[threeputt]

I tried it on my iPhone and cover art appears over Bluetooth without an issue so I will start using that if necessary. The iPod was just for convenience since I had been using it in my previous vehicle without issue.

 

[Joe]

And how about iPhone via USB then?

 

[threeputt]

Will try that on my way home tonight and come back with an answer

 

[KRG]

I have the opposite issue. The cover art does not work for me over bluetooth...I get bizarre pictures of the artists that look like they were pulled from a generic google search, sometimes they're not even the right person...so strange. Over USB the cover art is 100% accurate all the time.

 

[threeputt]

Tried USB and it works fine as long as I open the app first then plug in the phone. If I don't do that, I can see the phone but it is greyed out. One thing at a time I guess, now to figure out the HUD, phone calls incoming and outgoing work great and name is displayed as to who is calling with the green phone icon showing once call is answered. Can't get the media to show up, even though box is ticked in the HUD menu. Also on the HUD display, I thought it supposed to show the gears as you went through them, anyone get that to work. I have it check marked in the menu as well.

 

[Milky400]

I have this same issue with the Evoque. Plug in USB with app open and it's fine. Bluetooth is hit and miss sometimes greyed out other time half the album art.

 

[Ludo]

Tried USB and it works fine as long as I open the app first then plug in the phone. If I don't do that, I can see the phone but it is greyed out.

this kind of feedback is really precious to JLR, so that they can back test and debug. does anybody know if they are reading this very forum or is there another place on line where such 'issues' can be officially posted to the manufacturer. sorry for asking but I guess wea are all interested in improving the system

 

[Joe]

If you want to be sure to reach JLR, write an email to customer service with the details. As more owner do. so as more attention the bug gets.

 

[Alanxkly]

I have the opposite issue. The cover art does not work for me over bluetooth...I get bizarre pictures of the artists that look like they were pulled from a generic google search, sometimes they're not even the right person...so strange. Over USB the cover art is 100% accurate all the time.

I'm having the same issue. Have you fixed it?

 

[KRG]

I have the opposite issue. The cover art does not work for me over bluetooth...I get bizarre pictures of the artists that look like they were pulled from a generic google search, sometimes they're not even the right person...so strange. Over USB the cover art is 100% accurate all the time.

I'm having the same issue. Have you fixed it?

I haven't. I just keep my display on the home screen so I don't have to see the tacky images. I really hope this system improves. I'm just dealing with it until (hopefully) carplay arrives in an update...it's been rumored forever.

 

[Joe]

I had a request to customer service in the HQ. They went back to the department in charge. They approved that Apple Car Play is coming some time in the future, but could not commit that the existing systems can be updated to it. Sounded like a no to me. Well, thats the disadvantage of being an early adopter.
As I see it, Apple Car Play wouldn't be necessary if JLR gets the iPhone connection stable. What could definitely be accomplished by an update at the dealer.

 

[Ludo]

no need for sat nav anymore with apple car play. I suspect JLR will sell car play only to those having purchased ICTP pack...

when car play arrives I would really feel spoiled if I could not get it with simple update.

 

[Joe]

🤞