Correct I'm using another carrier, as the included one (at&t) worked so intermittently I got fed up with it.... the two times it did work I only got 3G out of it. Clearly sounds like its a function of the sim/plan.threeputt said:van604,
Are you using the sim card provided by the dealer or did you pick one up separately??
It's an 4G/LTE radio in the unit. I put in a micro SIM on my shared data family plan (ROGERS, Canada) and it immediately came up with 4G status icon.davidawright74 said:my dealer said that 4G is for 2018... weird my Velar First Ed is 2018.
Exact same experience for me.TripleblackRSE said:I'm up in the Greater Vancouver area as well. The sim provided by the dealer was pretty much useless. Got spotty 3G reception, and wasn't getting traffic/weather updates etc even when I was getting a signal. Added a data sim to my phone plan (same carrier that provided the dealer SIM), but immediately got a full-bar 4G connection, and has been solid since... I agree, must have something to do with the type of plan the sample SIM is on, but 4G is possible...
Did you just call AT&T and give them your IMEI # to switch to the hotspot plan?Chillin said:It's a plan limitatiion. Factory installed AT&T connected car and I only got 3g, never 4g. Switched from connected car plan to a data Hotspot plan and car immediately switched to 4g. Same price as connected car plan and all functions work fine.