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Discussion Starter · #1 ·
Got my D180 R Dynamic S yesterday and on route home the second touch screen for the climate etc wasnt working, I went for a drive in the evening and it was working and then again this morning it was off, the functions work but nothing comes on the screem, anyone else experienced this?
 

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Hi all,
Same issue here with my D180 sold in Madrid. Bottom touchscreen goes off completely randomly while driving without any recurrent pattern. Only solution is to stop and shut down, wait a minute and restart the car... it doesn't happen too often (10% of times or less) although it's really annoying when it happens (for a car of this segment). Dealer tried a complete SW update last week and did not solve the issue, so will have to keep working on it.. Did any of you find out a solution?

On the other hand, what a wonderfull car.. I love it all around!!! 4.000 kilometers and looking forward for the next 400.000!

Alvaro (Madrid)

Speedometer Automotive design Automotive lighting Steering wheel Personal luxury car
 

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Has anyone else noticed how slow the screen is starting up when is cold? Mine was blank this morning for 10 seconds or so.
 

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Hi noticed slow start up of lower screen yesterday. Now have no lower screen. Did not have this issue when live services were not working. Now have live services - no lower screen. This is beyond a joke.

This car has not been fully tested or they don't care about test results. This is car should work in all temperature not just on a Wednesday afternoon between four and five pm if the temperature between 7-8 degrees Celsius..

I'm going to call my dealer yet again in a bat about this as it's bloody dangerous particularly in the the snow weather at present you not able to switch the car between setting or adjust anything.

@JLR customer services, I really hope you are feeding back all these issues and general problems so we don't get the normal never heard of this fault before line. As that is the most annoying one.
 

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On just my third trip with only 70 miles on the clock the grey screen of death appeared on the lower screen. I believe know how it happened - swiped off of Entertainment to my phone and wanted to go back to change station but must have swiped the wrong direction and the blank grey screen appeared. No matter what I did it remained. It is almost like it moved to a 'new' or blank screen without navigation to return to where you came from.
 

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Ours has been at guy salmon in Sheffield for 10 days now. Been waiting for the fault to occur so they can test the wiring as was told it was a power issue. Finally yesterday the fault occurred and after testing connections now saying the screen needs to be replaced ! Hope this solves the problem ! Frustrating to hear other people having a similar problem as all we've been told by the dealer is ours was a one off ! Amazing car and to be fair can't fault guy salmon as we're all in the hands of Land Rover uk but sounds like more than just a few minor cases so maybe a recall is due to fix problem once and for all ???
 

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Same issue with my SE . Lower Touch screen will turn off for about 10-15 seconds at a time, has happened around 4 times total... Reboots it's self then comes back on. Air turned off for about hour and a half while driving in cold weather, on top of that issue, horrible condensation inside the car. Just bought my new one in Nov, and ready to trade back in for my GLE MB..
 

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In October I collected brand new Velar P380 R-Dynamic SE and I was very excited.
Next day main and bottom screens stop working. In outside temperature +7 C or below they need to start more then 20-50 minutes. At first main screen are started and start blinking. After next 10-15 minutes bottom screen starts. Its completely failer. My dealer service can't resolve this problem since today. Car stays 2 months in dealer.
Screens movie: https://goo.gl/8TAJT9
 

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I have had the lower screen stop working a couple of times. For me it only seems to happen if driving with the lower screen on car dynamics screen. If I leave it on climate I have not had the issue. However, I first noticed it happening on car dynamics screen while in dynamic mode, kept on that screen as only wanted on for a few mins then back to auto.

I'm wondering if others having the issue are experiencing the issue with same screen. However, never seem to have problem is lower screen on climate.
 

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Same issue as @Yip-man here, the grey screen of death appears on the lower screen randomly (top screen works perfect). Fortunately it doesn't happen too often (around 3-5 times per month with daily use of the vehicle). My feeling is that it is related with the horizontal swiping between music widget and phone widget. Avoiding this gesture has reduced the appearance.

What did your dealer told you about this, @Yip-man, did you finally called him on this topic in December? Mine in Spain is just waiting for next SW update...

Solution so far is to stop and restart the car and it goes live again. I forced myself this failure wont bother me enough to avoid enjoying this such fantastic car!!!!

Alvaro (Madrid)
 

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Yep spoke to dealer they logged it with JLR. There is no current fix. They checked software of the two components , checked linkage between both screens etc could not find anything all this went back to JLR Been busy enjoying car and festive period. Will let them know only seems to happen on certain screens.

One other thing I noticed today. Can some others check to see if this happens to their lower screens.

What ever screen you are on climate or seats etc. Press that same screen button again (mine goes blank- but keeps main heading buttons, press again and it comes back) seems a little odd to me.

Something else to feedback 😀

Going to call them this week for an update.
 

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That's meant to happen. Press it twice and it goes to blank screen with heading. Something I was shown at handover.

My screen did this twice during the really cold weather but eventually came on after 10-20secs
 

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Yip-man, Milky400,
On the function to "light down lower screen" by re-pressing the current screen selection button, I think it makes some sense. it looks like a simple method to reduce the light projected into cabin. As this lower screen is really brilliant (specially in drive selection mode with the picture of the car, etc.) and it can bother sensitive-eye drivers in the night, with this simple method you just turn its lights down reducing light (and distraction) into your eye... I would think of it as entering a "sleep mode" for the screen.

Regards
Alvaro
 
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