Power lift gate

Faults and Technical chat for the Range Rover Velar
EHH
Posts: 35
Joined: Sun Sep 02, 2018 4:31 pm
Location: US

Power lift gate

Post by EHH » Sun Sep 02, 2018 8:12 pm

Hi all,

We just bought a 2018 Fuji White P380 Velar, which we love, but it has an issue with the power tailgate. When we try to open it with the key, gesture or button , it starts to open, but then immediately closes. Other times, it works and opens right away. The dealership is working hard to find a solution and has called LR, who suggested to replace a part. They tried that, but didn’t work. They now are going to replace the whole lift gate system. I have searched the forum, but haven’t seen a similar problem. Just wondering if anyone else has heard of this.

Thank you in advance for your help!


makse
Posts: 155
Joined: Sat Jul 21, 2018 8:46 pm
Location: UK

Re: Power lift gate

Post by makse » Mon Sep 03, 2018 11:51 pm

Sounds like a sensor or electronic issue.

Seems like they tried the sensor, which didn't solve the problem, so instead of chasing the problem they are replacing everything. This I think is a sensible solution.
R-Dynamic SE D240 in Corris Grey with Light Oyster leather/Ebony suede cloth, sliding pano, 21" Satin Grey wheels, air suspension, deployable steps, and a few other options :)


EHH
Posts: 35
Joined: Sun Sep 02, 2018 4:31 pm
Location: US

Re: Power lift gate

Post by EHH » Tue Sep 04, 2018 12:52 am

Hopefully, that will work! They are hoping to get the parts in on Wednesday, so will post the outcome once that is done.


1962Simon
Posts: 1
Joined: Thu Sep 06, 2018 6:17 pm
Location: UK

Re: Power lift gate

Post by 1962Simon » Thu Sep 06, 2018 6:26 pm

Hi, my 2018 67 Velar has been fine until now but recently presented with the same problem. Using the key or manual boot button, it begins to open an inch or so then closes. If you intervene manually it will continue to open and then operates normally until the car has been switched off and left. Booked in for Oct 1st so I will advise after that time.


EHH
Posts: 35
Joined: Sun Sep 02, 2018 4:31 pm
Location: US

Re: Power lift gate

Post by EHH » Thu Sep 06, 2018 9:38 pm

So now the dealership has called to let us know that they replaced most of the back of the car; had to remove the back glass to replace the struts inside the lift gate, if we understood them correctly. Still waiting to see if that solved the problem. Will be interesting to hear what happens with your car.


EHH
Posts: 35
Joined: Sun Sep 02, 2018 4:31 pm
Location: US

Re: Power lift gate

Post by EHH » Sat Sep 08, 2018 1:08 am

Update: The dealership called today and said they replaced everything inside the tailgate and it was working initially, but then went back to closing unexpectedly. They then noticed a voltage spike in the system and they will be investigating that. Stay tuned.....


EHH
Posts: 35
Joined: Sun Sep 02, 2018 4:31 pm
Location: US

Re: Power lift gate

Post by EHH » Wed Sep 12, 2018 4:24 pm

We heard from the dealership today. It turns out it was a piece of misaligned sheet metal that was loose around the weather stripping area. We are going on vacation , so won’t be able to get it until we return home to check it out.


Brown G
Posts: 2
Joined: Mon Aug 06, 2018 3:08 pm
Location: UK

Re: Power lift gate

Post by Brown G » Sat Sep 22, 2018 11:38 am

Yes I have the same issue going to get it look at when passing my local dealer


EHH
Posts: 35
Joined: Sun Sep 02, 2018 4:31 pm
Location: US

Re: Power lift gate

Post by EHH » Fri Sep 28, 2018 12:49 am

So, we have our car back and the lift gate is working as expected. The dealership noted this ...inspected tailgate seal and found that the body seam it attached to was too far forward causing interference when the door opened. Repositioned body seam. Reinstalled all trim and now the tailgate is opening properly at 6 amps.


EHH
Posts: 35
Joined: Sun Sep 02, 2018 4:31 pm
Location: US

Re: Power lift gate

Post by EHH » Fri Sep 28, 2018 8:29 pm

Forgot to add the pic of our car

1CDFE14B-7683-48AE-9EBB-F45319D05DDF.jpeg



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