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USB disabling / third party usb cable

Posted: Wed Nov 07, 2018 10:08 pm
by cianelectric
Hi all, I’m getting a recurrent issue with my usb stopping working until the car is next started. When this happens I get the icon below:

45DF38DF-7847-4ABC-87E5-EE6634482888.jpeg

I think it may be down to the car objecting to the cable I’m using and shutting down (stops syncing and charging). Maybe if I use an Apple it’ll fix the issue.. my dealer said last week it was my cable causing the problem. Has anyone else had this?

Thanks

Re: USB disabling / third party usb cable

Posted: Wed Nov 07, 2018 10:30 pm
by Jim55
I believe the G indication is for the received signal for your user provided SIM, I.e. it shows 3G or 4G mobile network connection, or in the picture - lack of mobile network connection.

Re: USB disabling / third party usb cable

Posted: Wed Nov 07, 2018 10:39 pm
by Pcheaven
That is correct

Re: USB disabling / third party usb cable

Posted: Thu Nov 08, 2018 1:24 am
by CDNd180se
Are you using an official Apple Cable? There were issues reported with aftermarket cables.

Re: USB disabling / third party usb cable

Posted: Thu Nov 08, 2018 1:49 am
by P380NarvikEclipse
That symbol is for the sim data speed, so is likely just a coincidence and unrelated to your phone issue. Definitely test out an official Apple cable and see if it helps. If it’s not that, then perhaps something that helps regulate the phone usb connection and mobile sim data connection is malfunctioning.

Re: USB disabling / third party usb cable

Posted: Thu Nov 08, 2018 4:14 pm
by cianelectric
CDNd180se wrote:
Thu Nov 08, 2018 1:24 am
Are you using an official Apple Cable? There were issues reported with aftermarket cables.
I was using third party cables.. that was kind of my question. Thanks!

Re: USB disabling / third party usb cable

Posted: Sat Nov 10, 2018 10:41 am
by Loz
When using USB lightning cables I check that they are Apple Certified. I am currently using a cable from Amazon that is not made by Apple but Apple Certified i.e. it meets the Apple specifications and has been submitted to Apple for testing and approved.