Touch Screen Not Working

Faults and Technical chat for the Range Rover Velar
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Joined: Tue Nov 14, 2017 12:29 pm
Location: UK

Touch Screen Not Working

Post by SunnyVelar » Tue Nov 14, 2017 12:48 pm

Got my D180 R Dynamic S yesterday and on route home the second touch screen for the climate etc wasnt working, I went for a drive in the evening and it was working and then again this morning it was off, the functions work but nothing comes on the screem, anyone else experienced this?

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Joined: Mon Nov 20, 2017 11:41 pm
Location: United States

Re: Touch Screen Not Working

Post by Maxb20 » Sat Nov 25, 2017 3:49 am

Same. Here it goes off randomly. I have to pull over. Turn off the car wait and restart. Have they fixed your ?

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Joined: Wed Jul 26, 2017 12:06 pm
Location: Spain

Re: Touch Screen Not Working

Post by abescos » Sat Dec 09, 2017 2:52 pm

Hi all,
Same issue here with my D180 sold in Madrid. Bottom touchscreen goes off completely randomly while driving without any recurrent pattern. Only solution is to stop and shut down, wait a minute and restart the car... it doesn’t happen too often (10% of times or less) although it’s really annoying when it happens (for a car of this segment). Dealer tried a complete SW update last week and did not solve the issue, so will have to keep working on it.. Did any of you find out a solution?

On the other hand, what a wonderfull car.. I love it all around!!! 4.000 kilometers and looking forward for the next 400.000!

Alvaro (Madrid)


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Joined: Sun Dec 10, 2017 12:04 am
Location: Italy

Touch Screen Not Working

Post by marchegino » Sun Dec 10, 2017 12:13 am

My velar 180 s
By in Italy after 4000 km, sometimes when out is down of 4’ Celsius degrees, the touch screen of climate doesn’t working and the upper general touch screen doesn’t up from the position
There is anyone that have solved the problem??


Display off

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Location: UK

Re: Touch Screen Not Working

Post by Milky400 » Sun Dec 10, 2017 3:37 pm

Has anyone else noticed how slow the screen is starting up when is cold? Mine was blank this morning for 10 seconds or so.

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Joined: Mon Jul 31, 2017 2:27 pm
Location: UK

Re: Touch Screen Not Working

Post by Yip-man » Mon Dec 11, 2017 8:14 am

Hi noticed slow start up of lower screen yesterday. Now have no lower screen. Did not have this issue when live services were not working. Now have live services - no lower screen. This is beyond a joke.

This car has not been fully tested or they don’t care about test results. This is car should work in all temperature not just on a Wednesday afternoon between four and five pm if the temperature between 7-8 degrees Celsius..

I’m going to call my dealer yet again in a bat about this as it’s bloody dangerous particularly in the the snow weather at present you not able to switch the car between setting or adjust anything.

@JLR customer services, I really hope you are feeding back all these issues and general problems so we don’t get the normal never heard of this fault before line. As that is the most annoying one.

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Joined: Wed May 24, 2017 4:45 pm
Location: UK

Re: Touch Screen Not Working

Post by garymontague » Mon Dec 11, 2017 6:36 pm

Milky400 wrote:Has anyone else noticed how slow the screen is starting up when is cold? Mine was blank this morning for 10 seconds or so.
Mine too took an age this morning before it booted up

Sent from my iPad using Tapatalk

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Location: Canada

Re: Touch Screen Not Working

Post by threeputt » Tue Dec 12, 2017 12:27 am

Minus 17 Celsius today where I am and no problem with the screens starting up. I have been watching since the weather has turned colder and there has been no degradation of performance so far.

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Joined: Tue Dec 12, 2017 12:30 pm
Location: USA

Re: Touch Screen Not Working

Post by DieselDave » Tue Dec 12, 2017 12:41 pm

On just my third trip with only 70 miles on the clock the grey screen of death appeared on the lower screen. I believe know how it happened - swiped off of Entertainment to my phone and wanted to go back to change station but must have swiped the wrong direction and the blank grey screen appeared. No matter what I did it remained. It is almost like it moved to a 'new' or blank screen without navigation to return to where you came from.
Velar S D180 - Heavily kitted!

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Joined: Sat Dec 16, 2017 5:28 pm
Location: UK

Re: Touch Screen Not Working

Post by Stubbs » Sat Dec 16, 2017 5:32 pm

Mine is the top touch screen. It is slow to start up. Then all is well for a few minutes, then the function buttons along the bottom all stop working. Anybody have the same trouble.

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