Tailgate Which Closes With You Underneath and JLR don't want to Replace It!

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AJR300
Posts: 21
Joined: Wed Nov 21, 2018 9:13 am
Location: UK - Yorkshire

Tailgate Which Closes With You Underneath and JLR don't want to Replace It!

Post by AJR300 » Mon Jul 01, 2019 4:57 pm

For months now I have been complaining about this tailgate closing on me. The dealer has had it back and replicated the fault but JLR cannot give any solution on how to stop it happening.

The car was officially rejected on the dealer nearly a month ago but the response from JLR has been appalling - basically as though it is unimportant. The attached video shows that it actually hurts when it happens.

Unless JLR does something serious about solving this problem I shall find some other places to post this


LewiJ
Posts: 130
Joined: Mon Aug 27, 2018 7:49 pm
Location: UK

Re: Tailgate Which Closes With You Underneath and JLR don't want to Replace It!

Post by LewiJ » Mon Jul 01, 2019 8:48 pm

Can’t see a video and/or an attachment. Perhaps try a hyper link ?
D180 R-Dynamic SE
Narvik Black
Ebony / Ebony interior - leather
Pano Roof
Privacy Glass
Adaptive Dynamics
20" 1032 Wheels


Andy S
Posts: 177
Joined: Wed Aug 29, 2018 7:45 am
Location: United Kingdom

Re: Tailgate Which Closes With You Underneath and JLR don't want to Replace It!

Post by Andy S » Tue Jul 02, 2019 8:08 am

can you share the video?


Pcheaven
Posts: 569
Joined: Sun Aug 19, 2018 5:33 pm
Location: UK

Re: Tailgate Which Closes With You Underneath and JLR don't want to Replace It!

Post by Pcheaven » Tue Jul 02, 2019 12:07 pm

Why is jlr involved with the rejection. In the UK it’s between you and the dealer ( financed and lease purchases aside)
I-Pace First Edition. Photon Red

Gone : R Dynamic HSE D300. HeadsUp, black pack, 22&20” black wheels, Off road pack, Tracker, air ionisation, tow bar, roof rails, pano roof, privacy glass, illuminated door plates, extended leather, config lighting


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