Cracked headlight...... ouch

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J77
Posts: 858
Joined: Sat Jun 16, 2018 6:38 pm
Location: Scotland

Cracked headlight...... ouch

Post by J77 » Tue Jun 26, 2018 10:42 pm

Seem to have developed this mystery crack in the N/S headlight.

The joys

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SpokenHands
Posts: 511
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Location: UK

Re: Cracked headlight...... ouch

Post by SpokenHands » Wed Jun 27, 2018 6:45 am

Evidently struck by something or someone who didn't leave their details. :cry: Car park?
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2018 Range Rover Velar First Edition D300 HSE

Andyvelar
Posts: 91
Joined: Wed Feb 14, 2018 8:23 pm
Location: UK

Re: Cracked headlight...... ouch

Post by Andyvelar » Wed Jun 27, 2018 8:47 am

There doesn't appear to be any surface damage from someone hitting it, could it be a stress fracture?
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J77
Posts: 858
Joined: Sat Jun 16, 2018 6:38 pm
Location: Scotland

Re: Cracked headlight...... ouch

Post by J77 » Wed Jun 27, 2018 10:27 am

Yeah, the front of the car is completely clean, no scuffs or marks. I forwarded the photos to my dealer and LR customer services to see what they say. But I fear it’s 💷💷💷💷💷💷
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Velarian
Posts: 52
Joined: Wed Jun 27, 2018 2:07 pm
Location: Belgium

Re: Cracked headlight...... ouch

Post by Velarian » Wed Jun 27, 2018 2:19 pm

J77 wrote:Yeah, the front of the car is completely clean, no scuffs or marks. I forwarded the photos to my dealer and LR customer services to see what they say. But I fear it’s [emoji386][emoji386][emoji386][emoji386][emoji386][emoji386]
Painful - Let’s hope LR will perform a nice gesture. Did you recently get the Velar?


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D180 R-Dynamic SE MY19 - Corris Grey - Pano Sunroof

J77
Posts: 858
Joined: Sat Jun 16, 2018 6:38 pm
Location: Scotland

Re: Cracked headlight...... ouch

Post by J77 » Wed Jun 27, 2018 4:16 pm

Picked it up 25th January.

LR Customer services want it in to my dealer for a full inspection.

I’m baffled by it as there is not a mark on the car, haven’t hit any birds, just seems to have appeared.
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Velarian
Posts: 52
Joined: Wed Jun 27, 2018 2:07 pm
Location: Belgium

Re: Cracked headlight...... ouch

Post by Velarian » Sat Jul 14, 2018 7:19 am

J77 wrote:Picked it up 25th January.

LR Customer services want it in to my dealer for a full inspection.

I’m baffled by it as there is not a mark on the car, haven’t hit any birds, just seems to have appeared.
Goodmorning - I was wondering if JLR fixed the issue with your cracked headlight?


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J77
Posts: 858
Joined: Sat Jun 16, 2018 6:38 pm
Location: Scotland

Re: Cracked headlight...... ouch

Post by J77 » Sat Jul 14, 2018 8:11 am

No, dealer doesn’t think it’s warranty. Which was always going to be hard to prove either way.
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Velarian
Posts: 52
Joined: Wed Jun 27, 2018 2:07 pm
Location: Belgium

Re: Cracked headlight...... ouch

Post by Velarian » Sat Jul 14, 2018 8:23 am

J77 wrote:No, dealer doesn’t think it’s warranty. Which was always going to be hard to prove either way.
Sorry to hear about that. If you’re the only customer with this issue then they won’t recognise it as a manufacturing flaw indeed. Apart from this, I hope you’re enjoying the Velar!


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J77
Posts: 858
Joined: Sat Jun 16, 2018 6:38 pm
Location: Scotland

Re: Cracked headlight...... ouch

Post by J77 » Sat Jul 14, 2018 9:51 pm

Yes still enjoying the car, even though it’s just spent a week in the dealers for EGR issues.
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