Has anyone else heard their vehicle is on hold? Mine was expected at dealer on 20th July but I've now been told there's a hold on all MY2019 vehicles so even though it's built it's now due mid August
Yes we are the same. Ordered a 2018 D180 model in April our first ever land rover . It was then changed to a 2019 model and was due for delivery in two weeks but we were called this week to say it would now not be avaiable until September. Pretty angry about the situation at the present time and this and the overall dealer experience so far has been way below the standard of Porsche and Audi who we have previously bought from.
Yep, same here. Was planning to collect my new Velar on 16th July but dealer now saying there's no chance of that. And they're not even venturing an estimate on when it'll be available.
They have confirmed its (a) due to the new emissions regulation, and (b) a national issue.
What I'm particularly interested in is whether anyone has been able to get any form of compensation for the delay? My dealer has offered "suitable compensation" but we haven't negotiated what form that might take, be it cash or some form of dealer provided spec addition or service contract.
I ordered mine in April as well. 1) to ensure it arrived before my current car had to be returned, 2) so it would be here in time for my son to use at his wedding. From what you guys have said it might not arrive in time for either!
JLR have been rubbish at delivery times for the best part of a year. I ordered a new Full Fat in November 2017, originally promised late Jan 2018 delivery. This kept being pushed back and by early March the build date had moved to week 4 of May - and the dealer wasn't confident of that not moving again.
Hence I ended up with the Velar, that the dealer had on call down, so car was with me in less than 2 weeks. No regrets whatsoever in cancelling in favour of the Velar 😎
I presume all manufacturers are having to assess new emissions regulations and adjust their production and supply chains accordingly. Not in itself unusual but frustrating for those caught in the changeover window as it were. The real culprit is the UK Govt that rushed out emissions policies, penalties and new vehicle excise duty tax regime without stipulating what the emissions test and thresholds would be - and give businesses the time to make appropriate changes.
Ordered Our Car in March order locked early April car has now arrived at the dealers today a bit sooner than expected.
Going away so collection will be early August Happy Days.
Just made another post before seeing this one.
We have been told ours is built but on hold and our dealership doesn't know why. Our current car goes back on the 28th July but looking at your comments I'm doubting we will get it on time.
Wouldn't be so bad but we live in the outer Hebrides and I'm on the main land waiting for it
I've got a D300 HSE which is built and is the dealer tells me they've called for the car....my merc is going Friday...fingers crossed this one turns up soon!
I've got a D300 HSE which is built and is the dealer tells me they've called for the car....my merc is going Friday...fingers crossed this one turns up soon!
Dealers should be offering courtesy cars. My P300 was due tomorrow but now likely end July / early August. Dealer offering a courtesy Velar from tomorrow until whenever delivery happens to be.
I've got a D300 HSE which is built and is the dealer tells me they've called for the car....my merc is going Friday...fingers crossed this one turns up soon!
Dealers should be offering courtesy cars. My P300 was due tomorrow but now likely end July / early August. Dealer offering a courtesy Velar from tomorrow until whenever delivery happens to be.
I spoke to the dealer today who was worried mine would be delayed but it turned out that my D300 was ok as the engine is a different derivative??? Anyway he said the car was on its way but I won't get get too excited until it's actually confined and I will be pushing for a courtesy car until mine arrives.
It's been 6 days since I was told my car was made and on hold. Dealership are saying they have no idea why the cars held.
Who has officially heard from their garage a reason for the hold or is it all speculation?
Losing my patience with them I will be car-less in a week!
Just received a phone call from the dealer after not hearing from him since the initial phone call about the delay , stating the car now is avaiable for delivery and we can we pick it up next week. The original time frame when we first ordered the car.
They've actually been forthcoming in sharing some of the documentation surrounding the cause. It's to do with emissions testing which is of no concern of itself but involves a queue.
Not sure if the Solihull plant also delivers non-UK Velars but my dealer indeed confirmed today that there is currently a Summer shutdown. I did however get the good news that my car should be going into production on Aug 17th with a scheduled delivery mid September, one month faster than expected. He also confirmed that it will be a 19MY with increased CO2 emissions. Let's hope the delivery time stays that way.
Odd that I should be told that the expected delivery to my dealer is 7 days from car entering production unless that is what the expected norm is. Hopefully the car will be delivered as advised, if the planned shutdown delays delivery so be it, nothing I can do about it but I will be disappointed if it's not with the dealer next week.
Car being delivered to dealer tomorrow and they are going to try to get it through PDI by Friday as most of the other new cars they have are being held back for collection post 1 Sep 18 to get 68 plates. Fingers crossed.
Car arrived at dealers yesterday and having retailer options fitted today the into PDI, looking hopeful for Friday.
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