Crackling audio

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Kingoyinbo
Posts: 49
Joined: Mon Oct 29, 2018 9:36 am
Location: UK

Crackling audio

Post by Kingoyinbo » Fri Mar 01, 2019 8:13 pm

Hi all,

Got my velar yesterday and everything was working fine. Parked earlier today for 2 minutes while I ran indoors to get my wallet. When I got back in the car there Is this crackling noise. I’ve tried using Bluetooth, USB, radio etc it even happens when I’m using the parking sensors.

Has there been a fix with this yet? Don’t reallt want to book it in to the garage as I haven’t even had the car for 48 hours yet


Matty
Posts: 248
Joined: Thu Aug 30, 2018 11:27 am
Location: UK

Re: Crackling audio

Post by Matty » Fri Mar 01, 2019 8:30 pm

No fix available yet
R-Dynamic SE
Santorini Black
Black Pack
Privacy Glass


Daws4137
Posts: 185
Joined: Tue Sep 04, 2018 9:47 pm
Location: UK

Re: Crackling audio

Post by Daws4137 » Fri Mar 01, 2019 8:31 pm

There’s loads of different posts on this....I’m led to believe there is a software fix coming April ...I’ve got exactly the same issue . Very random and infrequent so i’ve learned to live with it for now and not let it spoil what is otherwise a brilliant car
D180 R-Dynamic SE Corris Grey , panoramic roof, privacy glass....


Performante
Posts: 9
Joined: Thu Oct 11, 2018 8:53 pm
Location: Vancouver

Re: Crackling audio

Post by Performante » Fri Mar 01, 2019 9:09 pm

I have the same issue. It's intermittent and what I've noticed is it's not just static when playing music, there's static even you have the volume turned off. It's annoying.


Kingoyinbo
Posts: 49
Joined: Mon Oct 29, 2018 9:36 am
Location: UK

Re: Crackling audio

Post by Kingoyinbo » Fri Mar 01, 2019 10:03 pm

It seems to have gone now.

Also a quick question, does anyone know how to actually use the buttons under the volume? I can’t seem to get them to work

338F118E-78F4-4CB8-9962-DCFAC1B5DB0D.jpeg



tspdavey
Posts: 126
Joined: Wed Oct 10, 2018 1:33 pm
Location: UK

Re: Crackling audio

Post by tspdavey » Fri Mar 01, 2019 10:04 pm

Kingoyinbo wrote:It seems to have gone now.

Also a quick question, does anyone know how to actually use the buttons under the volume? I can’t seem to get them to work
Gently press and hold


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Kingoyinbo
Posts: 49
Joined: Mon Oct 29, 2018 9:36 am
Location: UK

Re: Crackling audio

Post by Kingoyinbo » Fri Mar 01, 2019 10:11 pm

tspdavey wrote:
Fri Mar 01, 2019 10:04 pm
Kingoyinbo wrote:It seems to have gone now.

Also a quick question, does anyone know how to actually use the buttons under the volume? I can’t seem to get them to work
Gently press and hold


Sent from my iPhone using Tapatalk
Thank you!


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zmanrx350
Posts: 195
Joined: Fri Nov 02, 2018 9:50 pm
Location: USA

Re: Crackling audio

Post by zmanrx350 » Wed Mar 06, 2019 4:43 pm

I have had the audio crackling for a while and the dealer thought that software update to 18D would resolve it. To no avail. They are looking at it again this week to try and find a fix. I also heard the crackling with radio off and driving in reverse. The rear bumper sensors were beeping and I heard the loud speaker crackling coming from the driver side rear seat speakers, very annoying.
MY'19,R-Dynamic HSE P380,Firenze Red,Textile Wool seats-Ebony/Light Oyster,20-way seats w/ massage,Convenience Pk, Driver Assist Pk,1600W Meridian,Active differential,Black Pack,HUD display,Climate Pk,On/Off Road Pk,20" PVD chrome wheels,19A software


andybanks
Posts: 99
Joined: Fri Dec 28, 2018 9:11 am
Location: UK

Re: Crackling audio

Post by andybanks » Wed Mar 06, 2019 7:11 pm

I've had my car a day and it came with 18d.

I also have the crackling and it does seem related to or worsened by the parking sensors when reversing.

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zmanrx350
Posts: 195
Joined: Fri Nov 02, 2018 9:50 pm
Location: USA

Re: Crackling audio

Post by zmanrx350 » Sat Mar 16, 2019 4:41 pm

I was updated to software version 19A yesterday. My dealer claimed this would fix the the crackling issue. He also mentioned that another customer was in for crackling issue and 19A software updated fixed it. Well, not but 2 minutes into my drive away from the dealer after 19A upgrade, and the crackling is still there. :evil: So I'm still in search of a true solid reliable fix (as well as all of you guys).
MY'19,R-Dynamic HSE P380,Firenze Red,Textile Wool seats-Ebony/Light Oyster,20-way seats w/ massage,Convenience Pk, Driver Assist Pk,1600W Meridian,Active differential,Black Pack,HUD display,Climate Pk,On/Off Road Pk,20" PVD chrome wheels,19A software


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