Apply Carplay - Can it be upgraded?

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liben96
Posts: 353
Joined: Sat Jan 06, 2018 9:19 am
Location: Gib

Re: Apply Carplay - Can it be upgraded?

Post by liben96 » Tue Feb 04, 2020 8:32 am

cazy wrote:
Mon Feb 03, 2020 2:08 pm
liben96 wrote:
Mon Feb 03, 2020 1:46 pm


I will confirm later. Where are you based?

Slovakia... My problem is that the car was built back in December 2017, no SIM card slot, no HDMI and no InControl apps so while other newer cars around here get ACP with the new update, I'm a little skeptical about mine. Scheduled to take it in this Wednesday so we'll see.
Mine too. No SIM card slot, no HDM and no InControl apps. I dont think they need that to enable apple car. It is a matter of marketing and different markets....
Sooner or later, I hope they enable it.

cazy
Posts: 31
Joined: Fri Feb 01, 2019 4:17 pm
Location: Slovakia

Re: Apply Carplay - Can it be upgraded?

Post by cazy » Wed Feb 05, 2020 5:44 pm

Alrighty, a little update guys... So I'm on 19C_19.46.4-458817 now but no ACP or AA. :(

The system is noticeably faster than 19A though - and I love being able to use voice commands again (I could use them before but it took some 3-4 seconds to come on after pressing the "speak" button and then another few seconds of waiting to see if the car understood the command)...

Also, I know now that the car actually has wifi (which I suppose either hasn't been active or just made available before today). So, all in all, not a complete waste of my time but still no ACP... Searching for SW updates OTA says I'm on the latest build. :/
2018 Velar P380 S Narvik Black/Ebony with extras

cazy
Posts: 31
Joined: Fri Feb 01, 2019 4:17 pm
Location: Slovakia

Re: Apply Carplay - Can it be upgraded?

Post by cazy » Wed Feb 05, 2020 5:45 pm

They were perplexed at the shop though. Apparently they've done some 8 or 9 cars that hadn't had ACP and it worked on each single one. I'm the first where nothing happened and they're clueless...
2018 Velar P380 S Narvik Black/Ebony with extras

kmkm
Posts: 4
Joined: Sun Apr 05, 2020 8:51 pm
Location: PL

Re: Apply Carplay - Can it be upgraded?

Post by kmkm » Sun Apr 05, 2020 9:00 pm

Hey @cazy,
apparently I have exactly the same issue. No AA/ACP on a trim without sim card slot and without InControl Apps on 19C firmware. Did you manage to get it resolved?

cazy
Posts: 31
Joined: Fri Feb 01, 2019 4:17 pm
Location: Slovakia

Re: Apply Carplay - Can it be upgraded?

Post by cazy » Mon Apr 06, 2020 1:58 pm

kmkm wrote:
Sun Apr 05, 2020 9:00 pm
Hey @cazy,
apparently I have exactly the same issue. No AA/ACP on a trim without sim card slot and without InControl Apps on 19C firmware. Did you manage to get it resolved?
Nope...

Did a quick check yesterday to see if the 20A was available to download but it said I was up to date. I'm scheduled to go for my 2y service checkup tomorrow morning so will fish for more news, the guys there are usually quite chatty...
2018 Velar P380 S Narvik Black/Ebony with extras

kmkm
Posts: 4
Joined: Sun Apr 05, 2020 8:51 pm
Location: PL

Re: Apply Carplay - Can it be upgraded?

Post by kmkm » Mon Apr 06, 2020 2:58 pm

ďakujem :). I am wondering if presence of incontrol apps is not a prerequisite for AA. I don't see any obvious technical reason behind that but who knows... I will try to get some update from JLR on that as well.

Simonh
Posts: 577
Joined: Thu Jul 18, 2019 9:44 pm
Location: Shropshire, UK

Re: Apply Carplay - Can it be upgraded?

Post by Simonh » Mon Apr 06, 2020 3:35 pm

kmkm wrote:
Mon Apr 06, 2020 2:58 pm
ďakujem :). I am wondering if presence of incontrol apps is not a prerequisite for AA. I don't see any obvious technical reason behind that but who knows... I will try to get some update from JLR on that as well.
InControl Apps was a prerequisite previously as they were dropping support for it so 'replaced' it with ACP and AA (Smartphone Pack). Now it should available for all as I understand it.
Velar HSE D240 - MY19
Served by the excellent Shukers Land Rover of Ludlow - 20 years of amazing customer service.

cazy
Posts: 31
Joined: Fri Feb 01, 2019 4:17 pm
Location: Slovakia

Re: Apply Carplay - Can it be upgraded?

Post by cazy » Tue Apr 07, 2020 11:48 pm

kmkm wrote:
Mon Apr 06, 2020 2:58 pm
ďakujem :). I am wondering if presence of incontrol apps is not a prerequisite for AA. I don't see any obvious technical reason behind that but who knows... I will try to get some update from JLR on that as well.
No real news, I'm afraid. I did ask about the now pulled 20A to see what changes that's supposed to bring but no one seems to know anything. Supposedly there's a rumor of some near-future mass recall that has to do with SW, but again, no specifics...
2018 Velar P380 S Narvik Black/Ebony with extras

cazy
Posts: 31
Joined: Fri Feb 01, 2019 4:17 pm
Location: Slovakia

Re: Apply Carplay - Can it be upgraded?

Post by cazy » Wed Apr 08, 2020 12:00 am

Simonh wrote:
Mon Apr 06, 2020 3:35 pm
kmkm wrote:
Mon Apr 06, 2020 2:58 pm
ďakujem :). I am wondering if presence of incontrol apps is not a prerequisite for AA. I don't see any obvious technical reason behind that but who knows... I will try to get some update from JLR on that as well.
InControl Apps was a prerequisite previously as they were dropping support for it so 'replaced' it with ACP and AA (Smartphone Pack). Now it should available for all as I understand it.
I guess this only involves some of the early cars built for the "less important" markets. I see Slovakia, Poland; judging by other threads they have this issue in Bulgaria and Spain... My Velar was delivered back in December 2017. The car never came with InControl Apps so perhaps some extra step is necessary to enable ACP and AA? I'm thinking it must be a SW issue, possibly some option that needs to be enabled for the exact build of my car? All updates run just fine but in two years I've had no proper response from either the dealer or JLR. What a joke. From what I hear, most of the RR cars that have been sold in this region in the past two years now have ACP/AA after the 19C update, I'm just one of the very few that don't...
2018 Velar P380 S Narvik Black/Ebony with extras

liben96
Posts: 353
Joined: Sat Jan 06, 2018 9:19 am
Location: Gib

Re: Apply Carplay - Can it be upgraded?

Post by liben96 » Wed Apr 08, 2020 8:03 am

Ok, let us know... :)

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