Sat Nav logout

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sjb
Posts: 2
Joined: Wed Aug 05, 2020 9:06 am
Location: UK

Sat Nav logout

Post by sjb » Wed Aug 05, 2020 9:10 am

Good morning. First time poster. Had my 2020 Velar for a couple weeks so far and am loving the drive comfort and cabin quality.

I’m having a problem with the connected sat nav whereby I have to log back in every second day.

Apologies if this is a well known issue, I did try searching the forum but nothing jumped out.

Very appreciative of any help you can offer. Thanks.

Simonh
Posts: 813
Joined: Thu Jul 18, 2019 9:44 pm
Location: Shropshire, UK

Re: Sat Nav logout

Post by Simonh » Wed Aug 05, 2020 9:43 am

Long time known issue I'm afraid, and very annoying. Not been fixed as a bug ever even though it's been reported to LR many times.
Velar HSE D240 - MY19 - Now gone
Served by the excellent Shukers Land Rover of Ludlow - 20 years of amazing customer service.

ChrisL
Posts: 40
Joined: Sun Jun 16, 2019 12:59 pm
Location: United Kingdom

Re: Sat Nav logout

Post by ChrisL » Wed Aug 05, 2020 10:36 am

Once upon a time it remained logged in indefinitely then it broke after a software "upgrade" and has never been fixed. Set an easy to remember PW not a secure one to speed it up, you get used to it.

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JimH
Posts: 53
Joined: Sun Feb 23, 2020 7:09 pm
Location: Norwich, UK

Re: Sat Nav logout

Post by JimH » Wed Aug 05, 2020 2:52 pm

Yup - same here - really annoying..... If LR customer services are reading this please pass on to the development team?
MY2019.5 D240 SE R Dynamic - Firenze Red, Body Colour roof with fixed panoramic glass and black rails, 21" Style 5047G dark grey with diamond cut finish wheels, Heated windscreen and steering wheel, Adaptive Dynamics, Front fog lights, Privacy glass

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MikeJL
Posts: 543
Joined: Tue Apr 10, 2018 2:00 pm
Location: UK

Re: Sat Nav logout

Post by MikeJL » Wed Aug 05, 2020 5:16 pm

I’ve got an active case with LR on this. 20B didn’t fix it, so waiting for their next suggestion.
Will update here if they come up with anything useful.
D240 HSE 18MY. Firenze Red, Eclipse Interior, Panoramic Roof, Air Suspension
20 way electric seats with 14 way memory :-(
Software Version: 20C

Arianne
Posts: 440
Joined: Fri Jul 21, 2017 9:39 pm
Location: UK

Re: Sat Nav logout

Post by Arianne » Wed Aug 05, 2020 9:39 pm

It’s not universally experienced though. With some trepidation, I can say that I cannot remember the last time I needed to login to our SatNav. I am on software v20B. All good.

I wonder why some cars are prone to this and others are not?

I hope it gets sorted.

Arianne
D300 R-dynamic with lots of optional toys. Corris Grey, sunroof, activity bracelet, configurable lighting, 825w Meridian sound, heated everything, configurable dynamics, full leather pack, summer / winter tyres & the important cup holder cover!

Barachus
Posts: 447
Joined: Fri Jul 13, 2018 3:35 pm
Location: United Kingdom

Re: Sat Nav logout

Post by Barachus » Wed Aug 05, 2020 10:00 pm

I have to echo Arianne above, I know this was an issue when I got the car about 2yrs ago a few software cycles ago, but I can’t even remember the last time I had to log in
Which is good, because I can’t even remember my password off head!
It’s cached on my pc

sjb
Posts: 2
Joined: Wed Aug 05, 2020 9:06 am
Location: UK

Re: Sat Nav logout

Post by sjb » Sun Aug 09, 2020 1:39 pm

Thank you all for taking the time to reply. I appreciate it.

Simonh
Posts: 813
Joined: Thu Jul 18, 2019 9:44 pm
Location: Shropshire, UK

Re: Sat Nav logout

Post by Simonh » Sun Aug 09, 2020 5:59 pm

Mine was logged out of Live and Nav again today. PITA !
Velar HSE D240 - MY19 - Now gone
Served by the excellent Shukers Land Rover of Ludlow - 20 years of amazing customer service.

Simonh
Posts: 813
Joined: Thu Jul 18, 2019 9:44 pm
Location: Shropshire, UK

Re: Sat Nav logout

Post by Simonh » Sun Aug 09, 2020 6:30 pm

And again. This evening 😡
Velar HSE D240 - MY19 - Now gone
Served by the excellent Shukers Land Rover of Ludlow - 20 years of amazing customer service.

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