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JLR questionnaire

1K views 2 replies 3 participants last post by  SpokenHands 
#1 ·
Anyone else recieved a letter from JLR asking to complete a questionnaire on their MY21 velar?
Recieved one in the post this morning, can do it by mail or login on line, provided user ID and password.
Time for some home truths I think but good and brave they are doing this.
 
#3 ·
Brave

OR a smart product manager collecting input and evidence on developing issues to ensure the new model irons these out.
Also do this to create the right model trims.

But have to laud the direct and scale approach.
Very few companies would dare to do so (and it is expensive)
 
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