USB disabling / third party usb cable

Faults and Technical chat for the Range Rover Velar
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cianelectric
Posts: 66
Joined: Wed Oct 04, 2017 10:30 am
Location: UK

USB disabling / third party usb cable

Post by cianelectric » Wed Nov 07, 2018 10:08 pm

Hi all, I’m getting a recurrent issue with my usb stopping working until the car is next started. When this happens I get the icon below:

45DF38DF-7847-4ABC-87E5-EE6634482888.jpeg

I think it may be down to the car objecting to the cable I’m using and shutting down (stops syncing and charging). Maybe if I use an Apple it’ll fix the issue.. my dealer said last week it was my cable causing the problem. Has anyone else had this?

Thanks
D240 SE Corris / Acorn Leather with lots of options (including extended leather, aluminium door trim, sliding roof, air suspension, electric tow bar, activity key)
Thinkware dashcam front and rear


Jim55
Posts: 163
Joined: Sun Oct 14, 2018 9:10 pm
Location: Telford - UK

Re: USB disabling / third party usb cable

Post by Jim55 » Wed Nov 07, 2018 10:30 pm

I believe the G indication is for the received signal for your user provided SIM, I.e. it shows 3G or 4G mobile network connection, or in the picture - lack of mobile network connection.
On order, due December 2018: MY19.5, Kaikoura Stone, D300 R-Dynamic HSE, R-Dynamic Black Pack, 20" 10 spoke Satin Dark Grey wheels, fixed pano roof, Driver Assist pack, On/Off Road pack, Light Oyster seats and headlining.


Pcheaven
Posts: 355
Joined: Sun Aug 19, 2018 5:33 pm
Location: UK

Re: USB disabling / third party usb cable

Post by Pcheaven » Wed Nov 07, 2018 10:39 pm

That is correct
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CDNd180se
Posts: 99
Joined: Sun Mar 04, 2018 5:06 am
Location: Canada

Re: USB disabling / third party usb cable

Post by CDNd180se » Thu Nov 08, 2018 1:24 am

Are you using an official Apple Cable? There were issues reported with aftermarket cables.
Image


P380NarvikEclipse
Posts: 564
Joined: Sat Sep 30, 2017 3:18 am
Location: NYC

Re: USB disabling / third party usb cable

Post by P380NarvikEclipse » Thu Nov 08, 2018 1:49 am

That symbol is for the sim data speed, so is likely just a coincidence and unrelated to your phone issue. Definitely test out an official Apple cable and see if it helps. If it’s not that, then perhaps something that helps regulate the phone usb connection and mobile sim data connection is malfunctioning.
‘18 RR Velar R-Dynamic SE P380, Narvik Black wrapped in Xpel Stealth PPF, Eclipse interior and a number of extras


cianelectric
Posts: 66
Joined: Wed Oct 04, 2017 10:30 am
Location: UK

Re: USB disabling / third party usb cable

Post by cianelectric » Thu Nov 08, 2018 4:14 pm

CDNd180se wrote:
Thu Nov 08, 2018 1:24 am
Are you using an official Apple Cable? There were issues reported with aftermarket cables.
I was using third party cables.. that was kind of my question. Thanks!
D240 SE Corris / Acorn Leather with lots of options (including extended leather, aluminium door trim, sliding roof, air suspension, electric tow bar, activity key)
Thinkware dashcam front and rear


Loz
Posts: 267
Joined: Sun Dec 17, 2017 10:49 pm
Location: UK

Re: USB disabling / third party usb cable

Post by Loz » Sat Nov 10, 2018 10:41 am

When using USB lightning cables I check that they are Apple Certified. I am currently using a cable from Amazon that is not made by Apple but Apple Certified i.e. it meets the Apple specifications and has been submitted to Apple for testing and approved.


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