Velar dead - flat battery

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chylld
Posts: 40
Joined: Mon Mar 06, 2017 8:02 am
Location: Sydney, Australia

Velar dead - flat battery

Post by chylld » Fri May 18, 2018 2:29 am

D240SE with 3000km on the clock. Drove normally on Monday, parked in our garage unlocked as normal. Key kept far away from the car as normal. All doors closed properly, infotainment off.

Went to start it on Wednesday after loading the kids in (seemed awfully dark inside the car...) and absolutely nothing. No lights or response, even the hazard button light was off.

Roadside assistance came and measured the battery at 3V. Took ages to get it jump-started, and we didn't have time to take it for a proper drive afterward so we left the car on a CTEK charger until I got home from work.

Car was still dead so I tried to jump start it with my Golf to no avail. Left charger plugged in overnight.

Noticed this morning that the charger still hasn't got past the first stage of the charging process, which basically means no progress. Going to have to get roadside assistance over again to jump it when I have time to take it for a proper spirited drive to juice the battery back up properly. Hopefully no recurrences after that.

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MikeJL
Posts: 161
Joined: Tue Apr 10, 2018 2:00 pm
Location: UK

Re: Velar dead - flat battery

Post by MikeJL » Fri May 18, 2018 8:19 am

Sounds like a dead battery. Had similar with wife’s Qashqai, rescue swopped battery under warranty as there was a known bad batch of batteries. Perhaps JLR have a similar issue?
D240 HSE 18MY. Firenza Red, Eclipse Interior, Panoramic Roof, Air Suspension
20 way electric seats with 14 way memory :-(


chylld
Posts: 40
Joined: Mon Mar 06, 2017 8:02 am
Location: Sydney, Australia

Re: Velar dead - flat battery

Post by chylld » Fri May 18, 2018 8:27 am

If any other Velar owners begin having the same problem, then perhaps... mine was one of the first delivered in Australia.


MITO
Posts: 99
Joined: Fri Jan 26, 2018 7:08 pm
Location: California, USA

Re: Velar dead - flat battery

Post by MITO » Fri May 18, 2018 4:03 pm

Some chargers cannot charge up a completely flat battery for some reason - there needs to be some residual charge for them to work.

In any event this sounds like a defective battery and I would get it replaced under warranty. The Velars use pricey AGM batteries, and they are hidden away somewhere requiring the dealer to do the replacement!


AlexP300
Posts: 2
Joined: Sun Jan 21, 2018 9:33 pm
Location: Ukraine

Re: Velar dead - flat battery

Post by AlexP300 » Fri May 18, 2018 6:48 pm

We had similar problem, but Velar was staying in garage for 2 weeks. I also tried Citek charger first - it didn’t help. Than I was advised to use another car to start Velar - I did it, drove for 15-20 km (not in traffic), after I returned to garage I charged it with Citek until green lamp for a day. So, after that we trying not to left it for 2 weeks without using, or, just connect Citek in advance.


chylld
Posts: 40
Joined: Mon Mar 06, 2017 8:02 am
Location: Sydney, Australia

Re: Velar dead - flat battery

Post by chylld » Sun May 20, 2018 5:05 am

Yeah my CTEK is a very low power one (0.8A) designed for maintenance only. Nonetheless roadside assistance recommended I leave it hooked up overnight to see if it helps. It didn't... voltage on the battery dropped from 3.6V to 2.8V. Ridiculously low for a 12V battery so I'm pretty sure the battery is toast.

The bigger worry is why the car is drawing so much power when sitting still in the garage doing nothing. Even if I get the battery replaced, the same thing will happen.

I expect to be able to leave the car in the garage for a month without having to worry about the battery - I can even do that with my Lotus which is notorious for having high parasitic draw.


chylld
Posts: 40
Joined: Mon Mar 06, 2017 8:02 am
Location: Sydney, Australia

Re: Velar dead - flat battery

Post by chylld » Sun May 20, 2018 7:18 am

Just when I thought it can't get any worse...

Roadside came by just then to jump start the car (since I had time today to give it a good drive) after testing the battery at ~2.5V and 0 CCA (meant to be >12V / 800CCA). Was told to drive the car for an hour then go straight back home, and take it into the dealer the next day for a full battery recharge.

Barely 2 minutes into the drive, the car started spluttering, all the instrumentation kept turning on/off/on again, multiple faults for gearbox dynamics stability etc. Barely managed to get it to the side of the road. When I stopped the gearbox was stuck in S, but there was no drive (car revved like it was in neutral) and it wouldn't let me turn it back to P. I had the mind to manually engage the parking brake before turning the car off.

Opened the driver door and got out, closed the door and noticed that the exterior door handles were still retracted. None of the door handle buttons work, and none of the buttons on the remote work.

Going to call the service centre when they open tomorrow and have them arrange for the car to somehow be towed back to the dealer.


Joe
Posts: 337
Joined: Mon Sep 18, 2017 9:10 pm
Location: Germany

Re: Velar dead - flat battery

Post by Joe » Sun May 20, 2018 9:44 am

Sounds like a broken alternator and or battery, but could be more. This is of cause annoying. Sorry to hear. At least this could happen to any car.


chylld
Posts: 40
Joined: Mon Mar 06, 2017 8:02 am
Location: Sydney, Australia

Re: Velar dead - flat battery

Post by chylld » Sun May 20, 2018 10:57 am

Hopefully as simple as that. I plan to let the dealer hold onto the car for a week after fixing it so that I'm sure the car doesn't have a rogue component rapidly draining the battery.

Roadside assistance mentioned that it's my fault for leaving the car unlocked in the garage, and that I should always lock the car when not driving it. Provided the infotainment hasn't been left on (although the Velar one doesn't stay on by itself anyway without the engine running) is there any merit to this? What do others here do?


RalfRamone
Posts: 41
Joined: Sat Mar 03, 2018 5:39 pm
Location: UK, Herts

Re: Velar dead - flat battery

Post by RalfRamone » Sun May 20, 2018 11:25 am

Yeah I'd probably lock it, maybe the car is in 'sleep' mode like your your PC and still draining power. My Golf has some very odd behaviours shouting about keys presnet/not present if you do't keep it simple - it's keyless unlock and drive as well - seems happy locked up and left.
silicon silver D300 HSE - rejected


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