Cracked headlight...... ouch

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J77
Posts: 36
Joined: Sat Jun 16, 2018 6:38 pm
Location: UK

Cracked headlight...... ouch

Post by J77 » Tue Jun 26, 2018 10:42 pm

Seem to have developed this mystery crack in the N/S headlight.

The joys

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18MY R-Dynamic SE D240 Fuji White


SpokenHands
Posts: 205
Joined: Mon Feb 05, 2018 8:40 am
Location: UK

Re: Cracked headlight...... ouch

Post by SpokenHands » Wed Jun 27, 2018 6:45 am

Evidently struck by something or someone who didn't leave their details. :cry: Car park?
2018 D300 Range Rover Velar First Edition
2017 AMG GT-C Coupe
2013 BMW 6-Series Gran Coupe


Andyvelar
Posts: 53
Joined: Wed Feb 14, 2018 8:23 pm
Location: UK

Re: Cracked headlight...... ouch

Post by Andyvelar » Wed Jun 27, 2018 8:47 am

There doesn't appear to be any surface damage from someone hitting it, could it be a stress fracture?
D240 R Dynamic S, Firenze Red with Black Pack and 21"Gloss Black Wheels


J77
Posts: 36
Joined: Sat Jun 16, 2018 6:38 pm
Location: UK

Re: Cracked headlight...... ouch

Post by J77 » Wed Jun 27, 2018 10:27 am

Yeah, the front of the car is completely clean, no scuffs or marks. I forwarded the photos to my dealer and LR customer services to see what they say. But I fear it’s 💷💷💷💷💷💷
18MY R-Dynamic SE D240 Fuji White


Velarian
Posts: 9
Joined: Wed Jun 27, 2018 2:07 pm
Location: Belgium

Re: Cracked headlight...... ouch

Post by Velarian » Wed Jun 27, 2018 2:19 pm

J77 wrote:Yeah, the front of the car is completely clean, no scuffs or marks. I forwarded the photos to my dealer and LR customer services to see what they say. But I fear it’s
Painful - Let’s hope LR will perform a nice gesture. Did you recently get the Velar?


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J77
Posts: 36
Joined: Sat Jun 16, 2018 6:38 pm
Location: UK

Re: Cracked headlight...... ouch

Post by J77 » Wed Jun 27, 2018 4:16 pm

Picked it up 25th January.

LR Customer services want it in to my dealer for a full inspection.

I’m baffled by it as there is not a mark on the car, haven’t hit any birds, just seems to have appeared.
18MY R-Dynamic SE D240 Fuji White


Velarian
Posts: 9
Joined: Wed Jun 27, 2018 2:07 pm
Location: Belgium

Re: Cracked headlight...... ouch

Post by Velarian » Sat Jul 14, 2018 7:19 am

J77 wrote:Picked it up 25th January.

LR Customer services want it in to my dealer for a full inspection.

I’m baffled by it as there is not a mark on the car, haven’t hit any birds, just seems to have appeared.
Goodmorning - I was wondering if JLR fixed the issue with your cracked headlight?


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J77
Posts: 36
Joined: Sat Jun 16, 2018 6:38 pm
Location: UK

Re: Cracked headlight...... ouch

Post by J77 » Sat Jul 14, 2018 8:11 am

No, dealer doesn’t think it’s warranty. Which was always going to be hard to prove either way.
18MY R-Dynamic SE D240 Fuji White


Velarian
Posts: 9
Joined: Wed Jun 27, 2018 2:07 pm
Location: Belgium

Re: Cracked headlight...... ouch

Post by Velarian » Sat Jul 14, 2018 8:23 am

J77 wrote:No, dealer doesn’t think it’s warranty. Which was always going to be hard to prove either way.
Sorry to hear about that. If you’re the only customer with this issue then they won’t recognise it as a manufacturing flaw indeed. Apart from this, I hope you’re enjoying the Velar!


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J77
Posts: 36
Joined: Sat Jun 16, 2018 6:38 pm
Location: UK

Re: Cracked headlight...... ouch

Post by J77 » Sat Jul 14, 2018 9:51 pm

Yes still enjoying the car, even though it’s just spent a week in the dealers for EGR issues.
18MY R-Dynamic SE D240 Fuji White


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