Noises in the back / trunk

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pz1980
Posts: 31
Joined: Sun Feb 11, 2018 11:11 pm
Location: PL

Noises in the back / trunk

Post by pz1980 » Sat May 11, 2019 4:21 pm

Hi All

Anyone with common issue?

During driving at low speed I hear strange noise in the back of the car. At the beginning I was thinking that sth is bumping into the plastic part of the trunk (some lose screw inside the panel?).

When can you hear it:
When turning (90 degrees turn) - you can hear it in initial turn and when leaving the turn (also when entering and leaving roundabout)
When foot is released from the accelerator
When driving on bumps

The bumping is quite loud. It can be heard even with car audio turn on. I have removed all things form the trunk (together with the spare) and it was still knocking.


I have reported this issue to the dealer to have it fixed during first service:. What they did:
1. They claimed that issue does not exists.
2. After forced to the test drive, they admited the issue exists.
3. They claimed that body welt may be doing the noise.
4. They changed this diagnosis to the lose trunk lock.

I guess the lock was greased and it maybe helped for one day (at least the noises were quieter). Now the noises are even louder.
Any ideas what should be checked?


Regards
P.


pz1980
Posts: 31
Joined: Sun Feb 11, 2018 11:11 pm
Location: PL

Re: Noises in the back / trunk

Post by pz1980 » Sun May 12, 2019 2:18 pm

I have managed to record this noise. simple click to listen
As you can hear it's quite loud.


GIANLUK70
Posts: 23
Joined: Wed Feb 20, 2019 6:06 pm
Location: Italia

Re: Noises in the back / trunk

Post by GIANLUK70 » Wed May 15, 2019 11:17 am

I have the same noise exactly the same! Also me High take out the car Everything but the Noise is Still there.

Have you any updates to find it thanks


Andy S
Posts: 140
Joined: Wed Aug 29, 2018 7:45 am
Location: United Kingdom

Re: Noises in the back / trunk

Post by Andy S » Wed May 15, 2019 2:21 pm

i think there is a topix bulletin on this due to incorrect assembly of the rear of the vehicle.. and noises in the trunk...


Andy S
Posts: 140
Joined: Wed Aug 29, 2018 7:45 am
Location: United Kingdom

Re: Noises in the back / trunk

Post by Andy S » Wed May 15, 2019 3:17 pm

LT B 0 1 1 4 0 V 4
TECHNICAL BULLETIN
2 0 M A R 2 0 1 9

SITUATION:
A customer may express a concern that an audible boom can be heard in the passenger compartment when the vehicle is in motion. This
technical bulletin has been updated due to a change to the affected markets.
CAUSE:
• Incorrect rear subframe alignment.
• Missing foam inserts in the tailgate seal.
• Incorrect tailgate alignment.
• Incorrect exhaust alignment.
Suggested customer concern code - MQ3


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zmanrx350
Posts: 183
Joined: Fri Nov 02, 2018 9:50 pm
Location: USA

Re: Noises in the back / trunk

Post by zmanrx350 » Wed May 15, 2019 4:35 pm

Thanks Andy, I sent this TB to my service advisor
MY'19,R-Dynamic HSE P380,Firenze Red,Textile Wool seats-Ebony/Light Oyster,20-way seats w/ massage,Convenience Pk, Driver Assist Pk,1600W Meridian,Active differential,Black Pack,HUD display,Climate Pk,On/Off Road Pk,20" PVD chrome wheels,19A software


GIANLUK70
Posts: 23
Joined: Wed Feb 20, 2019 6:06 pm
Location: Italia

Re: Noises in the back / trunk

Post by GIANLUK70 » Thu May 16, 2019 12:46 pm

pz1980 wrote:
Sat May 11, 2019 4:21 pm
Hi All

Anyone with common issue?

During driving at low speed I hear strange noise in the back of the car. At the beginning I was thinking that sth is bumping into the plastic part of the trunk (some lose screw inside the panel?).

When can you hear it:
When turning (90 degrees turn) - you can hear it in initial turn and when leaving the turn (also when entering and leaving roundabout)
When foot is released from the accelerator
When driving on bumps

The bumping is quite loud. It can be heard even with car audio turn on. I have removed all things form the trunk (together with the spare) and it was still knocking.


I have reported this issue to the dealer to have it fixed during first service:. What they did:
1. They claimed that issue does not exists.
2. After forced to the test drive, they admited the issue exists.
3. They claimed that body welt may be doing the noise.
4. They changed this diagnosis to the lose trunk lock.

I guess the lock was greased and it maybe helped for one day (at least the noises were quieter). Now the noises are even louder.
Any ideas what should be checked?


Regards
P.
Did you solve the problem?


LRNut
Posts: 1
Joined: Fri May 17, 2019 6:22 am
Location: United Kingdom

Re: Noises in the back / trunk

Post by LRNut » Fri May 17, 2019 6:30 am

I had this issue shortly after I got my Velar - sounded like a suspension knock and was evident at most road speeds but at its worst when the body was under stress - eg when mounting a kerb/driveway. Dealer adjusted the boot latch twice which solved the problem for about 48hrs and then it returned.

Eventually I wrapped the lower boot latch (the part attached to the car not the boot lid) with insulation tape and the noise has been gone ever since. You need to add wraps of insulation tape gradually though - too much and the boot will not close as it thinks there is an obstruction and raises again. The problem appears to be that the latch is too thin for the boot catch and as a result it rattles around and causes the knock.

Hope this helps - the noise was driving me mad!


GIANLUK70
Posts: 23
Joined: Wed Feb 20, 2019 6:06 pm
Location: Italia

Re: Noises in the back / trunk

Post by GIANLUK70 » Sat May 18, 2019 8:11 am

LRNut wrote:
Fri May 17, 2019 6:30 am
I had this issue shortly after I got my Velar - sounded like a suspension knock and was evident at most road speeds but at its worst when the body was under stress - eg when mounting a kerb/driveway. Dealer adjusted the boot latch twice which solved the problem for about 48hrs and then it returned.

Eventually I wrapped the lower boot latch (the part attached to the car not the boot lid) with insulation tape and the noise has been gone ever since. You need to add wraps of insulation tape gradually though - too much and the boot will not close as it thinks there is an obstruction and raises again. The problem appears to be that the latch is too thin for the boot catch and as a result it rattles around and causes the knock.

Hope this helps - the noise was driving me mad!
Hei man! You are a genious!!

I solve with a 5cm of tape!

Thanks


Matty
Posts: 239
Joined: Thu Aug 30, 2018 11:27 am
Location: UK

Re: Noises in the back / trunk

Post by Matty » Tue May 21, 2019 7:11 pm

😂😂😂

Seriously, you’ve had to add tape to your boot!!?? 😲 wish this was a joke!
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