LR Route Planner Problem

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HarryR
Posts: 167
Joined: Sun Jul 14, 2019 7:25 am
Location: West Yorkshire, UK

Re: LR Route Planner Problem

Post by HarryR » Sat Nov 30, 2019 7:33 pm

Cheers.

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MikeJL
Posts: 504
Joined: Tue Apr 10, 2018 2:00 pm
Location: UK

Re: LR Route Planner Problem

Post by MikeJL » Wed Dec 04, 2019 3:19 pm

ChrisL wrote:
Sat Nov 30, 2019 3:09 pm
Happy to help, I hope it "sticks" now. I wonder, along with all the other settings that were reset, if that was cleared but the tick box did not clear?
The custom button in the steering wheel caught me out as well, it must be a game the coders play 😂
Alas not for me. Had to log in again today :-(
D240 HSE 18MY. Firenze Red, Eclipse Interior, Panoramic Roof, Air Suspension
20 way electric seats with 14 way memory :-(
Software Version: 20A

ChrisL
Posts: 31
Joined: Sun Jun 16, 2019 12:59 pm
Location: United Kingdom

Re: LR Route Planner Problem

Post by ChrisL » Wed Dec 04, 2019 4:47 pm

Yes I hang my head in shame that is not a fix alas. It did seem to last longer before log out but no consolation.
I have reverted to a short more easily entered password that I can memorise and hope LR have it on the bug list. You would have thought beta testing would have shown this but then I suspect we are all Beta testers 😥

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MikeJL
Posts: 504
Joined: Tue Apr 10, 2018 2:00 pm
Location: UK

Re: LR Route Planner Problem

Post by MikeJL » Wed Dec 04, 2019 5:03 pm

ChrisL: I’ve emailed LR about it (lradvice@jaguarlandrover.com). If enough of us do it, it might hurry them up a bit.
D240 HSE 18MY. Firenze Red, Eclipse Interior, Panoramic Roof, Air Suspension
20 way electric seats with 14 way memory :-(
Software Version: 20A

ChrisL
Posts: 31
Joined: Sun Jun 16, 2019 12:59 pm
Location: United Kingdom

Re: LR Route Planner Problem

Post by ChrisL » Wed Dec 04, 2019 10:16 pm

MikeJL wrote:
Wed Dec 04, 2019 5:03 pm
ChrisL: I’ve emailed LR about it (lradvice@jaguarlandrover.com). If enough of us do it, it might hurry them up a bit.
Done, I was wondering what the best contact was, thank you.

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MikeJL
Posts: 504
Joined: Tue Apr 10, 2018 2:00 pm
Location: UK

Re: LR Route Planner Problem

Post by MikeJL » Mon Dec 23, 2019 7:30 pm

I was hoping that 19C might solve the login issue, but no luck. No substantive reply from LR yet either.

Maybe 20A will fix it?
D240 HSE 18MY. Firenze Red, Eclipse Interior, Panoramic Roof, Air Suspension
20 way electric seats with 14 way memory :-(
Software Version: 20A

ChrisL
Posts: 31
Joined: Sun Jun 16, 2019 12:59 pm
Location: United Kingdom

Re: LR Route Planner Problem

Post by ChrisL » Tue Dec 24, 2019 4:47 pm

No reply here either but it has been sticking to the login for a while now, reluctant to report that as doing so was likely to trigger a log in request.l Gone to19C and still logged in, I wonder if the problem is/was at their end?

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