Air suspension not working

Faults and Technical chat for the Range Rover Velar
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chrissyrw
Posts: 62
Joined: Sat Jul 21, 2018 6:09 pm
Location: USA

Air suspension not working

Post by chrissyrw » Mon Dec 02, 2019 2:38 am

Welp! My air suspension may have given up on me after an uneventful drive to an auto show (of all things). No inclement weather or off-roading. Just going down a ramp into a parking garage.

The car will go to "Access Height" but cannot seem to raise to "Normal" on the front. The rear will raise up to "Normal".


I'm receiving the following messages. (paraphrasing here)

Message 1:
Select ride height if clear of obstacles
-all is clear, I select Normal

Then I receive this:
Suspension will raise when system is cooled.

There's nothing to cool IMO. Again, typical driving. And the ride is not good. Feels like I'm in one of those cars that have cut springs.

Not sure if it's mechanical or software. It did do an OTA software update a week back and I'm now blessed with the intermittent crackling audio.

Either way, a trip to the dealer is in order but love to hear your thoughts.

I'm at 25k miles.
~ Chrissy

Meghan the Duchess:'18 RR Velar P380 SE R-Dynamic
Fuji white (for now), Acorn interior, Ceramic Pro'd

IG: @chrissyrw @duchessvelar


User avatar
chrissyrw
Posts: 62
Joined: Sat Jul 21, 2018 6:09 pm
Location: USA

Re: Air suspension not working

Post by chrissyrw » Tue Dec 03, 2019 1:33 am

I'm convinced upon further inspection that this is a mechanical issue. After letting her sit for 24 hours, same issue still applies and since I had some silence, I could hear the air trying to fill the bags but to no avail. I suspect a leak somewhere. Will keep you posted.
~ Chrissy

Meghan the Duchess:'18 RR Velar P380 SE R-Dynamic
Fuji white (for now), Acorn interior, Ceramic Pro'd

IG: @chrissyrw @duchessvelar


liben96
Posts: 324
Joined: Sat Jan 06, 2018 9:19 am
Location: Spain

Re: Air suspension not working

Post by liben96 » Tue Dec 03, 2019 8:34 am

Sorry to hear that the air suspension is not working.
I have not seen that issue before here in the forum.
Please keep us updated.


User avatar
chrissyrw
Posts: 62
Joined: Sat Jul 21, 2018 6:09 pm
Location: USA

Re: Air suspension not working

Post by chrissyrw » Sun Dec 08, 2019 9:23 pm

Dealer has ordered a new right front air strut. She did spring a leak. I also leading up to this had a strange whine coming from the steering wheel whenever I turned. My service advisor thinks the two issues are related since it's all connected.
~ Chrissy

Meghan the Duchess:'18 RR Velar P380 SE R-Dynamic
Fuji white (for now), Acorn interior, Ceramic Pro'd

IG: @chrissyrw @duchessvelar


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