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Brake disc wear?

22K views 29 replies 19 participants last post by  Maxfactor  
#1 ·
Anyone else had unusually quick brake wear? My October 2017 car just had its first service and I've been advised that it needs new discs and pads all round due to corrosion/pitting.

Pads fine but discs? Already? It's a £60k car...
 
#2 ·
There have been similar posts on the Disco Sport forum for a while now about this sort of thing, what sort of mileage have you done?
 
#3 ·
Had the same issue and all discs and pads replaced under warranty with 6,000 miles on clock. The car has probably been lying in a compound for months before being sold which would explain corrosion
 
#6 ·
Surely a warranty claim if they are pitted.

I was slightly concerned that my rear discs seem to be wearing far quicker than my front, although with all the other niggles and issues the discs are far from top of the list.
 
#7 ·
If it's anything like Discovery Sport, the brake components are made out of chocolate. In 4 years my DS was onto it's 3rd set of rear disks/pads and it's 2nd set of fronts, in 44k miles no less... I had mine done by my local non-LR garage who wouldn't have changed the disks if they didn't need to.
To show the way I drive... my BMW Z4M is on it's original rear brakes and 2nd set of front pads in 11 years and 54k miles!
 
#12 ·
Just to update everyone on this, we had the car back at our local LR garage today and they have advised that the reason all 4 discs are ruined is down to our gravel drive 🤔

Funnily enough, our other two cars are fine with our daily Amarok having done nearly 70k miles before needing discs. Not impressed!
 
#15 ·
I wouldn't bother, We just got home from the dealer, and they said, that they "rust" because it rains, he said that it because we go through puddles, so i said, are you saying that LR products are not fit to go off road, because they rust, he stuttered and changed tack.

Fortunately for us, I know Ralph Speth Executive assistant, and i called him from the dealer, firstly they gave us an Evoque (19 Plate) with a broken windscreen, ummm, dangerous, then they said the brake discs, all four were rusty on the inner side, and would NOT replace them under warranty, then, they "lost" our car and could not find it anywhere, in the end we opened our app and located it, i was on the phone to the guy at the time, and he was "embarrassed" of what had happened, i pointed out that we have never between us, ever had to have brake discs replaced on any new car we have owned, let alone one that's NOT 2 years old, and only just done 20k.

The dealer, MARSHALLS of cambridge, they even refused to sell us a new Discovery 5, we ended up, after asking at least 6 times, going to another dealer, they were far superior to these guys, personally i would not and WILL NOT buy any car from them ever again, they can not be trusted, and as we were told on a tour of the plant that makes the Velar, the only issues JLR has is with the dealers, well, maybe they should start to clear some out, it will frighten the rest into upping their game.
 
#16 ·
Our Velar had its second annual, 32,000 mile service in early October. Like others on this forum, the dealer emailed me with a health report on our car. It read that the rear pads were worn down to 1.5mm and that, due to corrosion, the discs should be changed too. See attached, including the quote for the work.

Okay, let's unpack this. Most new brake pads are 12mm. So it's clear that the pads needed to be changed. But the discs? Corrosion? My discs appear corroded after I have washed our car! It's been the same for every car.

So I rang the dealer. I asked about the disc corrosion. I am always respectful as the service reception staff sometimes get some real abuse and rudeness from clients. Anyway, my service receptionist quickly checked out and said she wanted to transfer me to the technician assigned to my car.

So across to the service floor goes my call. I can hear it all happening as the technician listened to my question about the brake disc corrosion. His reply was honest and refreshingly so. Here it is:

"Garages will almost always recommend that the discs are replaced when the pads are changed. Technically it ensures the pads last longer since they will be matched with perfect discs. If the discs are not replaced then the new pads have to bed down into a scarred, pitted disc. The pads will need replacing sooner as a result."

So I asked the all important question, "How much sooner will the pads wear out if I don't replace the discs."

Answer: "Two to three months."

Decision: just replace the pads please.

Impact on my bill? Well, as you can see from the attached, the cost of the replacement pads and discs was to be £508.96. Actual cost by just replacing the pads only was £260.74. Yes, you have read this correctly. I saved £148, about 30%, through simply checking google, making a call and asking the right questions.

Is this JLR alone? Nope. The worst, by some considerable margin, was Audi Edinburgh. Truly awful. But even the family run Volvo dealer in our local town was similar. That's car dealerships for you. The technicians are sound, as a general rule. They listen to you, know their stuff, tell the truth. But the people doing the client relationship management, the account managers, they are under pressure to up sell. I read somewhere that they don't make much money on a new car sale. It's all the add-ons and servicing that is the profit centre.

Hope this helps. This principle is more than just about brake pads and discs. It's about having sufficient knowledge, self-belief and savvy to ask the right questions, challenge things in a respectful yet robust manner.

I might own a Range Rover Velar, but I ain't so dim as to squander my money on unnecessary service items. That's how I saved sufficient cash to get the Velar in the first place!

Best wishes, Arianne
 

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#17 ·
Due to the situation that warranty claims are probably costing JLR around £1 Million a week worldwide dealers are no longer replacing parts which were previously done under warranty. Brake discs or rotas as our USA friends call them have been the subject of complaint for some time because of rusting almost certainly due to poor quality by cost cutting on the suppliers. My own dealer told me that they can no longer replace rusty and grooved discs without a fight with JLR and when they have done it to keep a customer happy JLR have refused to reimburse them. This is the sad state of the Company that once built quality vehicles.
 
#18 ·
We have a similar experence to Arianne above, the pads are no where near worn (only 20K miles) but the discs have corrosion on the inside, on a car under two years old, I would say this is a quality of materials issue, not ware and tare, therefore they should be replaced under warranty.

I do not expect to be replacing discs and pads (even as there is plenty of meat left on them) every two years, and to be told the cause is water on the brake discs, these are off road vehicles for heavens sake, and the most "off road" ours has done is a few grassy fields and the odd puddle, can we not use it in bad weather now as it will new discs and pads every couple of years?

The dealer askes if it was bought through them, and starts to imply it should have been picked up on the PDI, not that it should make any difference where it was bought from, it was bought from them, and we saw it being built on the production line less then three weeks before delivery, so it has not been standing around for any length of time,
 
#19 ·
It seems to be that dealers are being sloppy with their wording and expressions about the condition of the discs.

In my world, there is a difference between the scarring or grooves that occur simply as a result of the friction between the pad and the disc. I expect that to happen, it's natural.

Corrosion is a different issue according to my understanding of the English language (apologies to speakers of other languages here). Corrosion is the degradation of the material through oxidisation. Within reason, this is predictable and should be considered as part of the design and fabrication processes.

My dealer uses the term 'corrosion' as a synonym for the grooves caused by the old brake pads and the friction. When I checked with the technician, the grooves were not deep, they wouldn't unseat the new pads or result in any reduction in stopping performance. He explained that, if I chose not to replace the discs, the pads would experience slightly uneven wear as a result of bedding down into the old, scarred grooves of the original discs. Result being...... expected replacement of the new pads about 2-3 months earlier than otherwise. Big deal! I am saving £148 or 30% on this service cycle and helping the environment too (I use Shell Carbon Offset fuel before anyone gives me grief about the magical 3.0 V6 diesel in our Velar).

If the discs were so thin, so worn that they might shatter under stress, or they had a fracture then I would replace them. And I would replace them if the scarring was sufficiently deep to ruin the general life expectancy of the new pads. But I don't mean a couple of months.

I think most dealers are 'at it' with this little extra item of replacing the discs every time the pads need changing. Then, when they have recommended this course of action, they find it difficult to row back when challenged by a client. And so they dig themselves ever deeper into the hole of 'mis-speaking' rather than have an adult-adult honest conversation about best practice (no expense spared) and acceptable practice (save your pennies as it'll be okay).

I don't think JLR dealers are, as a rule, any different from any other brand. Just that the hourly labour charge and parts are eye-wateringly expensive - but we all knew that when we chose a JLR product as it's well documented everywhere.

As for mileage and time lapse...... I guess it depends. How hard is my foot on the brake pedal, how hard do I corner (the electronic wizardry automatically will be braking each wheel independently for optimal cornering even though I don't know it's happening), am I driving stop-start in the city, doing Lewis Hamilton braking simulations on a motorway from high speed and subjecting my car to the cocktail that is Scottish road salt from November to March?

Best of British with any attempt to have JLR replace these components under warranty. Very rare to hear of this from any brand. It comes up periodically in AutoExpress (we subscribe weekly) and even these guys don't suggest that the disaffected owners are likely to succeed other than as a goodwill gesture. As an aside, it reads in AE magazine that a Dacia warranty is worth...... almost nothing!

Have a nice day!

Arianne.
 
#20 ·
I agree dealers wording is important, but we did push the dealer on the issue, and they specifically said there was NO grooves on the discs but corrosion on the face of the discs, which to me is defective/sub-standard materials used in the manufacture of the discs, for this to happen within two years of manufacture.
If these are left, and come next year when the MOT is due, it will fail, and for a vehicle fail on corroded discs on its first MOT is wholly unacceptable.
I accept worn discs would not be covered under warranty and if a stone got stuck between disc and pad and damaged the disc, that would be unfortunate and we would have to cover the cost of replacement
 
#21 ·
Andyvelar said:
I agree dealers wording is important, but we did push the dealer on the issue, and they specifically said there was NO grooves on the discs but corrosion on the face of the discs, which to me is defective/sub-standard materials used in the manufacture of the discs, for this to happen within two years of manufacture.
If these are left, and come next year when the MOT is due, it will fail, and for a vehicle fail on corroded discs on its first MOT is wholly unacceptable.
I accept worn discs would not be covered under warranty and if a stone got stuck between disc and pad and damaged the disc, that would be unfortunate and we would have to cover the cost of replacement
I think that's fair enough. But can I ask, how bad is this corrosion? Surface corrosion is not unusual for a brake disc. This alone wouldn't result in an MOT fail, would it?

I don't mean to be frivolous, so be patient here, but my discs appear covered in corrosion and oxidisation if I wash the car and leave it to dry, rather than take it for a quick drive immediately afterward. It's been the same for all of my cars - JLR, Volvo, Ford and Vauxhall.

I assume the corrosion on your discs is something more severe, causing brake performance to suffer? Otherwise it wouldn't be an MoT fail?

Regards, Arianne
 
#22 ·
That sounds terrible.
Have you had a look (or a second opinion) to check them - just to make sure your garage isn't being, how shall I say it, over-enthusiastic?
We all know discs will rust and if you leave a car parked in the wet for long periods they will start pitting.
If the corrosion is uneven has the dealer checked the callipers? The surface rust should get wiped off by the pads very quickly unless there is uneven pressure. (I have exactly this problem on my 4 year old Evoque, one disc is a bitt iffy, but certainly nowhere near worn out).
 
#23 ·
Yes Corrosion on the disc surface would result in a MOT fail, even the dealer agreed that it would. We haven't personally seen the corrosion yet, but for the dealer to recommend them being replaced, I would assume it must be quite serious, and it will only get worse, knowing how quick JLR work I would rather get it sorted sooner rather than later before the warranty expires
 
#24 ·
Andyvelar said:
Yes Corrosion on the disc surface would result in a MOT fail, even the dealer agreed that it would. We haven't personally seen the corrosion yet, but for the dealer to recommend them being replaced, I would assume it must be quite serious, and it will only get worse, knowing how quick JLR work I would rather get it sorted sooner rather than later before the warranty expires
Understood. Thanks for the clarification Andyvelar. All the best with you discussion with the dealer and JLR. I hope you get a decent outcome. Let us know if you have the time to pop a post on the thread.

Arianne
 
#25 ·
I had a VW Beetle many years ago, my first car, and it developed a corroded disc. The corrosion was caused by a faulty caliper, one pad was not being properly pushed on to the disc (fixed not floating calpier). This was because the car had been left standing for some time, a rust ring had formed between the piston and caliper. Due to the rust ring the pad/piston wasn't retracting properly causing the pad to wear away very quickly until it no longer was making contact with the disc. After the pad wore away was when the corrosion on the disc started to build up, i.e. it wasn't being scrubbed off by the friction every time I braked.

So I would expect if I was driving my car regularly and corrosion started to build up on the disc this would indicate the pad is not making contact with the disc, no friction scrubbing, and therefore it would more likely be a caliper fault and require the caliper, disc and pads to be replaced - typically as a pair across the axle to keep the braking effect balanced - as was required with my VW.