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Cracked headlight...... ouch

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39K views 65 replies 23 participants last post by  Stuarty  
#1 ·
Seem to have developed this mystery crack in the N/S headlight.

The joys
 

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#52 ·
I had similar both headlights cracked randomly this Saturday without hitting anything. Took it down to lookers landrover Battersea today, pictures are taken and now booked in for inspection and hopefully it's covered by warranty. Cost of purchasing both headlights is ÂŁ5k+ Which is an unexpected hit in my pocket especially during this corona virus situation.

My velar still lovely to drive and still enjoying every bit of the car.

Range Rover velar Rdynamic D300 Santorini black with black pack.
 

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#53 ·
That looks very bad Aklaw !

As not everyone adds the model year to their signature it's hard to tell if this is isolated to MY18 or if any MY19/20 Velar's have seen this issue. I assume the new cars in the showroom that were looked at back in 2018 were also 18MY? Also does this affect Matrix LED lights or just the LED or Premium LED headlights?

Checked mine (Matrix LED) and as far as I can tell they are crack free at the moment.
 
#55 · (Edited)
Hi guys
Issue continues with 2021 range rover evoque p200.
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#64 ·
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Good Evening,
Just wondered if anyone had any luck with warranty replacement on cracked headlights? I have found recently ours have now cracked on both sides on the same day? Similar to some in this post..

as you can see in the pics, they have both cracked and failed under the lip on each side, with no external damage or chips/impacts. Seems a coincidence??

JLR have refused under goodwill currently as it isn’t a known issue according to them, this post suggests otherwise, and also JLR extended warranty have also refused currently as it is deemed cosmetic, not mechanical or electrical failure.

complaint currently open with warranty outcome, and both headlights have now failed in operation completely, so in a replacement vehicle currently from roadside assistance.

any advice? As they are Matrix LED Lasers it is over ÂŁ9k to replace them!

cheers.
 
#66 ·
The nearside headlight on my Velar seems to have developed this issue. Very odd issue as there's clearly no impact damage on the headlight.

Car was purchased in April time from the dealer, it does have JLR warranty and im also insured through JLR. Hopefully between the 2, I should be able to get it sorted.

Have folk had any joy through claiming warranty on this issue?