Good Evening,
Just wondered if anyone had any luck with warranty replacement on cracked headlights? I have found recently ours have now cracked on both sides on the same day? Similar to some in this post..
as you can see in the pics, they have both cracked and failed under the lip on each side, with no external damage or chips/impacts. Seems a coincidence??
JLR have refused under goodwill currently as it isn’t a known issue according to them, this post suggests otherwise, and also JLR extended warranty have also refused currently as it is deemed cosmetic, not mechanical or electrical failure.
complaint currently open with warranty outcome, and both headlights have now failed in operation completely, so in a replacement vehicle currently from roadside assistance.
any advice? As they are Matrix LED Lasers it is over ÂŁ9k to replace them!
cheers.